Shipping & Returns

Shipping

Orders are normally shipped within 1 business day of placing your order.  Please double check that you've entered all your correct billing/shipping information when order to avoid any delays. 

Products are stored and packaged in a clean facility. Continuing and through these past few months of high alert, we've maintained strict and precautionary rules for all of our staff. 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Due to the nature of mask and sanitizer products, we cannot not accept returns for these items.

If there is a problem with your order, please contact our support staff and we will do our best to deal with any issues on a case by case basis. shop@essentialgoodsco.com.